SHIFT TECH SOLUTIONS, LLC
DISCLAIMER

INDEPENDANT SERVICE PROVIDER
SHIFT TECH SOLUTIONS, LLC is an independent provider of remote tech support services for software, hardware, and peripherals. We are unique because we have expertise in products from a wide variety of third-party companies. SHIFT TECH SOLUTIONS, LLC has no affiliation with any of these third-party companies unless such relationship is expressly specified. For permitted use and specific warranties associated with the software, hardware, and peripherals, please contact the relevant third party. SHIFT TECH SOLUTIONS, LLC is not responsible for third party Content provided on or through the Site and you bear all risks associated with the use of such third party Content, products and services. SHIFT TECH SOLUTIONS, LLC’s support staff are SHIFT TECH SOLUTIONS, LLC Certified Technicians but do not necessarily hold any certifications from any third party unless expressly specified.

CERTIFIED TECHNICIANS:
SHIFT TECH SOLUTIONS, LLC 
support staff are SHIFT TECH SOLUTIONS Certified Technicians but do not necessarily hold any certifications from any third party unless expressly specified.

COPYRIGHT AND TRADEMARKS
The trademarks SHIFT TECH SOLUTIONS, LLC, SHIFT TECH, STS, SHIFT (stylized) and any representative characters and any combination of these marks are the trademarks and/or registered trademarks of SHIFT TECH SOLUTIONS, LLC and/or its subsidiaries and affiliates. In addition, the look and feel of the Site (including all page headers, custom graphics, button icons, and scripts) is the service mark, trademark, and/or trade dress of SHIFT TECH SOLUTIONS, LLC and may not be copied, imitated, or used (in whole or in part) without SHIFT TECH SOLUTIONS, LLC’s prior written permission. All other trademarks, registered trademarks, company names, product names and brand names are the property of their respective owners, and SHIFT TECH SOLUTIONS, LLC disclaims any ownership in such third-party marks.

The use of any third party trademarks, logos, or brand names is for informational purposes only, and does not imply an endorsement by SHIFT TECH SOLUTIONS, LLC or vice versa or that such trademark owner has authorized SHIFT TECH SOLUTIONS, LLC to promote its products or services.

WARRANTY COVERAGE
Most hardware and software products are covered under manufacturer’s warranty during the initial period of use. If your product is under warranty the support services may be available for free. SHIFT TECH recommends that you first contact the original supplier of the product in such circumstances before making use of our services.

CONTENT ON SHIFT TECH SOLUTIONS WEBSITES
The SHIFT TECH SOLUTIONS, LLC Portal, and all content provided on or through the site, are provided on an “as is” and “as available” basis, except where expressly provided otherwise. SHIFT TECH SOLUTIONS, LLC expressly disclaims all warranties of any kind to the fullest extent allowable by applicable law, whether express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose and non-infringement, with respect to the SHIFT TECH SOLUTIONS, LLC Website and all content provided on or through the SHIFT TECH SOLUTIONS, LLC Website. SHIFT TECH SOLUTIONS, LLC makes no representations or warranties as to: (a) the SHIFT TECH SOLUTIONS, LLC Website or its Content will meet your requirements; (b) the accuracy, reliability or quality of the results that may be obtained from the use of the SHIFT TECH SOLUTIONS, LLC Website, its Content, or anything obtained by you on or through the SHIFT TECH SOLUTIONS, LLC Website or its Content will meet your expectations. SHIFT TECH SOLUTIONS, LLC makes no representations or warranties that the SHIFT TECH SOLUTIONS, LLC Website will be available on a, timely, continuous, secure or error-free basis. Any Content accessed, downloaded or otherwise obtained on or through the use of the site is used at your own discretion. SHIFT TECH SOLUTIONS, LLC shall have no responsibility for any damage to your computer system or loss of data that results from the download or use of Content.

CUSTOMER TESTIMONIALS
Testimonials found on this site and other related sites are unverified results that have been emailed by our customers or posted on social media networks. They may not reflect the typical purchaser’s experience, may not apply to the average person and are not intended to represent or guarantee that anyone will experience the same or similar results.

SERVICE EXCLUSION
Please refer to Section “Exclusion from Services” in the SHIFT TECH SOLUTIONS terms and conditions to ensure that you fully understand services that are not included in our maintenance contracts.

THIRD-PARTY DIAGNOSTIC SOFTWARE
When necessary, SHIFT TECH uses third-party software for diagnosing and fixing the problem. The software tools used are from leading companies such as Microsoft (e.g. Microsoft Security Essentials) or AVG (AVG Tune up) etc. Some of these third-party tools are available for free that you can obtain directly from these sites. SHIFT TECH does not charge for this software.

PROPRIETARY SOFTWARE
SHIFT TECH currently does not use or sell any proprietary computer repair software or diagnostic tools.

CUSTOMER SATISFACTION
Our customer satisfaction metric is based on an online survey that all of our users are given the option of completing at the end of each repair session. Not all users complete this online survey. This metric is not based on a third-party audit by a market research firm specializing in customer satisfaction tracking studies. As such this metric may not be statistically accurate measurement of SHIFT TECH’s customer satisfaction.

NO AUTOMATIC RENEWALS
Currently it is our policy to not automatically renew our subscribers.